Refund Policy

1. Refund Eligibility

Refunds may be provided under the following conditions:

• If the project has not yet started after payment is made.
• If the services delivered are not as described in the agreed proposal, subject to review.

2. Non-Refundable Situations

Refunds will not be provided in the following cases:

• After work has started on the project.
• If the delay is caused by the client (e.g., late submission of content, approvals, or responses).
• For completed or delivered projects.
• For change of mind or cancellation by the client after work has begun.

3. Partial Refunds

Partial refunds may be issued at our discretion in situations where:

• Work has started but is not completed.
• The client decides to terminate the agreement mid-project.

4. Refund Process

• Refund requests must be made in writing via email to [your email address].
• Once a refund is approved, the amount will be processed within 7–10 business days.
• Refunds will be issued to the original payment method only.

5. Dispute Resolution

If you are not satisfied with our services, we encourage you to contact us at [your email address] to resolve the issue before requesting a refund.

6. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. The latest version will always be available on our website.

If you have any questions about this policy, please contact us at:

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