Terms and Conditions
Welcome to WebCraz! By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Services Provided
- We offer website design, development, and related services as agreed upon in the project proposal.
- Additional services or changes may incur extra costs, which will be communicated in advance.
2. Project Timeline
- Timelines for projects are outlined in the proposal.
- Delays caused by missing information or client approvals may extend the timeline.
3. Client Responsibilities
- Provide all required materials (e.g., content, images, logos) in a timely manner.
- Respond to feedback and approval requests promptly to avoid delays.
4. Payments
- Payments are to be made as per the agreed schedule in the proposal.
- Projects may require an upfront deposit before work begins.
- Outstanding payments must be cleared before the website is handed over or launched.
5. Revisions
- We include a specified number of revisions in our packages.
- Additional revisions may be charged at an hourly rate.
6. Ownership and Rights
- Upon full payment, you own the website and its content.
- We retain the right to showcase completed projects in our portfolio unless agreed otherwise.
7. Third-Party Services
- We may use third-party tools or services (e.g., plugins, themes, hosting).
- We are not responsible for issues arising from these third-party services but will assist in resolving them where possible.
8. Maintenance
- Maintenance is not included unless explicitly mentioned in the package.
- We offer optional maintenance plans for updates, backups, and support.
9. Cancellations and Refunds
- Either party can terminate the agreement with written notice.
- Refunds will only be provided for work not yet started or delivered.
10. Liability
- We are not liable for any indirect or unforeseen damages arising from the website’s use.
- You are responsible for ensuring compliance with laws (e.g., GDPR) related to your website’s content and usage.
11. Confidentiality
- Both parties agree to keep sensitive information private and not disclose it to third parties.
12. Amendments
- We reserve the right to update these terms, but any changes will be communicated in advance.
By working with us, you agree to these terms. If you have any questions or concerns, feel free to reach out.
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